Don’t look now, but artificial intelligence is changing the way hotels operate — and not just behind the scenes.
The hospitality industry is experimenting with AI-powered sensors and surveillance to monitor your stay, flag violations, and even assess penalties after you’ve checked out.
Sound familiar? We already looked at how Hertz is using AI to scan for minor car damage and automatically charge customers — a system that has sparked widespread backlash.
Now, hotel guests are starting to wonder: are we next?
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