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Should airlines pay for what they've done to us?

Southwest just got a one-two punch for its holiday misdeeds. How long should it suffer?

Christopher Elliott's avatar
Christopher Elliott
Apr 28, 2023
∙ Paid

Poor Southwest Airlines.

Earlier this week, it reported a bigger-than-expected quarterly loss of $1.1 billion — a result of the "negative financial impact" of its infamous holiday meltdown, according to the company.

Also, in a new ranking by WalletHub, Southwest Airlines came in dead last. Behind Spirit Airlines, behind American Airlines, behind every airline.

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