The Elliott Podcast

The Elliott Podcast

For air travelers, is the worst of it over?

FRIDAY FORUM: New complaint data suggests passengers are happier with the air travel experience. Or are they?

Christopher Elliott's avatar
Christopher Elliott
Aug 04, 2023
∙ Paid

Everyone got a little excited earlier this week when the Transportation Department released its latest numbers which showed a massive 39 percent drop in consumer complaints.

It made them wonder if the worst of it was over.

Then they read the fine print.

Welcome to the Friday Forum, a discussion about issues that matter to you. Please sign in to participate in today's discussion.

User's avatar

Continue reading this post for free, courtesy of Christopher Elliott.

Or purchase a paid subscription.
© 2026 Christopher Elliott · Privacy ∙ Terms ∙ Collection notice
Start your SubstackGet the app
Substack is the home for great culture