The Elliott Podcast

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Consumer Alert: Why you have to keep those vacation pictures

If you run into problems during your travels, take photos — and keep them. Here's why.

Christopher Elliott's avatar
Christopher Elliott
Oct 28, 2024
∙ Paid

You'll want to keep your vacation photos after you hear what happened to Michael Wallace — especially the ones of your rental car or hotel.

Fortunately for Wallace, he saved the "before" images he took of the Grand Wagoneer he rented from National.

"Now, National is trying to bill me for damage I didn't cause," he told me. "The car was damaged before my rental."

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