Consumer Alert: Double-check the name on your airline ticket, or else …

Here's a cautionary tale from the front lines of consumer advocacy

When Christopher Searle booked airline tickets for himself and three family members, he typed "Chris" instead of "Christopher" for himself. Six months later, Booking.com was still holding on to $2,298 for his mistake.

Here’s a friendly reminder for anyone flying this summer: Your ticket name must match your ID or your airline might deny you boarding. Searle was about to learn that the hard way.

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