Attention passengers: Your airline rights are being canceled

Inside the industry's sweeping plan to eliminate refunds, scrap fee transparency, and make your family pay to sit together

Imagine this: Your flight's been delayed over and over. But when you ask a lone worker staffing the customer service counter for help, he just shrugs. There's no meal voucher, no compensation — not even an apology. Just an indifferent employee telling you to deal with it.

Or how about this: You click on an airline website to buy a ticket and it lists a t…